The Cavalier Travels program aims to connect constituents to the University and each other by providing opportunities for exploration and discovery of worldwide destinations.The Advancement Associate reports to the Assistant Director of Alumni and Parent Travel. The Office of Engagement strengthens the relationship that alumni, friends, and families have with the University of Virginia by creating lifelong connections. The University of Virginia seeks a part-time Advancement Associate for the Alumni and Parent Travel program (Cavalier Travels) to support the Office of Engagement in University Advancement. ![]() The job does occasionally require traveling some distance to attend meetings, and programs. Work often requires detailed knowledge of area and the application and interpretation of organizational and departmental policies and procedures.Answers the telephone greets visitors schedules appointments and meetings and coordinates travel and conference arrangements.Develops and implements effective and professional office practices and procedures.Handles purchasing personnel transactions and special projects.Performs area-specific support activities.In addition to the above job responsibilities, other duties may be assigned.Position Compensation Range: $17.65 - $27.36 HourlyMINIMUM REQUIREMENTSEducation: High School Graduate or Equivalent.Experience: 1 year of relevant experience.Licensure: Valid Virginia Driver's License maybe required.PHYSICAL DEMANDSThis is primarily a sedentary job involving extensive use of desktop computers. Performs a variety of administrative functions for one or more Medical Center professionals. Proficient communicative skill across spoken, writing domains, adequate auditory and visual skills Attention to detail and ability to write legibly and compose messages clearly and concisely. Licensure: None required.PHYSICAL DEMANDSJob requires sitting for prolonged periods Repetitive motion: (computer and mouse use). ![]() Access Associates fully cross-trained to cover multiple specialties will be considered in lieu of the 2 years relevant experience. ![]() Serves as the point of contact for patients preferring physicians and Health System departments requesting single or multiple appointments.Actively participates in issue resolution.Schedules appointments to the correct provider including all appropriate information and coordinates appointments on the same day when available.Educates patients parents guardians or appropriate designee on managed care process and communicates authorizations if needed and reviews potential financial obligations when appropriate.Advocates for patients and/or families while coordinating multi-visit scheduling appointments.Provides exceptional customer service while assisting customers in obtaining access to Medical Services at UVA Health System.Documents each request completely and accurately.Investigates documents and resolves or refers as appropriate problems and conflicts.In addition to the above job responsibilities, other duties may be assigned.Position Compensation Range: $17.31 - $26.83 HourlyMINIMUM REQUIREMENTSEducation: High School Diploma required Associates degree preferred.Experience: 2 years relevant experience. Responsible and accountable for complex patient scheduling including record retrieval follow up communication and any related tasks to ensure the patient is seen by the right provider at the right time with the right records. This experienced patient focused service representative engages patients/families and referring providers at various aspects of the patient care continuum through various forms of communication.
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